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Our Policies - Quality

The Scottish Salmon Company is the leading independent producer of superior Scottish farmed salmon. Our target is to successfully produce and process premium quality Scottish farmed Atlantic salmon and to consistently supply our customers with a top quality product and an efficient service.

Our staff are committed to the fulfilment of our customers needs and expectations. Our priority in the continuous improvement of our product and service offering is through the operation of our Quality Management System which meets the requirements of ISO 900 I :2008, The BRC Global Standard for Food Safety, GLOBALG.A.P, the Code of Good Practice for Scottish Finfish Aquaculture and our customer codes of practice.

The Senior Management at The Scottish Salmon Company Ltd are well aware that their commitment to the implementation of the Quality Policy is crucial to the success of our Quality Management System and our business, and work to realise this commitment by supporting the following objectives:

  • To ensure all products are produced in a safe and hygienic environment thus ensuring that the product is of a very high quality and complies with all relevant food safety legislation.
  • To ensure full traceability of the product at all stages of production from egg to customer.
  • To conduct regular and effective communication with our customers to clearly determine their requirements for our farmed salmon with respect to food safety, flesh quality, organoleptic characteristics, welfare and veterinary care, environmental awareness, provision of relevant information, order completion, packaging and labelling, dealing with any complaints, and adherence to legislative requirements
  • To communicate our customers' requirements and expectations, and the means by which they are to be achieved, to all levels in the company through effective training programmes, the establishment of clear channels of communication and reporting, and regular meetings to review progress
  • To establish and maintain a safe working environment which encourages all employees to seek continuous improvement in the quality and productivity of all business
  • To effectively monitor and maintain clear records of all those activities relevant to the fulfilment of our customers' requirements, and the successful operation of our Quality System, with regular analysis of recorded data to enable both productive review of performance and the means to implement improvement of our product.
  • To regularly review the objectives of the Quality System with regard to planning and achieving measurable improvement of our product.
  • To ensure that the Quality Policy is understood, implemented and maintained at all levels in the company, and to carry out a regular review of the policy with respect to its continuing suitability and relevance to the company's business, objectives and customer requirements.
 
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8 Melville Crescent, Edinburgh, EH3 7JA. Tel: +44 (0)131 718 8500 | Click here to contact us | Click here for Lighthouse Caledonia Website | Sitemap | Site by Shaw Marketing and Design | Copyright 2011