Customer Care

Whether we are delivering to customers on the other side of the loch, or the other side of the world, good customer service is crucial

Our customers are at the heart of everything we do. Building relationships, listening and understanding their business means that we can meet their requirements more effectively. Ultimately, we want to build strong relationships and add value to the partnership.

Continuous investment, the best environmental practice, meticulous husbandry and adopting the latest techniques combine to produce a world-class product.

From harvesting to processing to distribution, our process is as efficient as possible. Maintaining optimum hygiene standards, product quality and prompt service is essential. The faster the service, the fresher the fish. We have a highly efficient distribution model in operation throughout the UK, Europe, Japan, China, the Far East and the United States.

chef“I was invited to Scotland by Scottish Development International and had an opportunity to visit one of The Scottish Salmon Company’s farms, located in the beautiful natural environment of Scotland. They produce high quality Scottish salmon through a well organised management system that enables them to reduce stress and give salmon nutritionally balanced feed in an environment that closely resembles their natural surroundings. This is the type of salmon that matches today’s modern demands. I wish every success to The Scottish Salmon Company in the future.”

President Toshi Utsunomiya
All Japan Chefs Association